Policies

Trip fees
$30 – $40 fuel surcharge is applicable to all bookings outside of the Tricities. Parking fee’s are the client’s responsibility if applicable. ($30 for New West, Burnaby, Vancouver, North Vancouver, maple Ridge, Surrey.  $35 for Tsawwassen, Richmond, West Vancouver etc)


Deposit Payment
A $150 deposit is due at the time of booking for birthday parties. For events, the deposit is $200. The deposit payment will be deducted from your total.


Extra party guests
We understand that it is hard to keep guest lists from growing! However, we would like to offer high quality parties for young children. Please help us keep your party fun and safe by respecting our policies.  The Silver package is for 12 kids and Gold is for 14 kids.  (Don’t forget to include the birthday child and all participating siblings in this count.)  Additional kids can be billed at $12 (GST included) for the Silver package.


Payment options
Interac email transfer, cash, check, credit card (all types)
Paying by cash or cheque gives you a 4% discount (prices shown)
If you prefer to pay by credit card, the 4% discount will be voided so please add 4% to your bill.


Booking Times
In order to accommodate all weekend parties, please book on the hour, the choices are:
Birthday Party Times: 10am, 12 noon, 2pm, 4 pm, 6pm


Non Prime Time Booking Discount
If you book a weekday party, you will receive a $10 discount.  If you book a weekday party at your child’s daycare you will receive 10% off.


General Cancellation Policy

Due to our limited availability for bookings, the $150.00 deposit is non- refundable. Cancellations can be made prior to 21 days in advance to avoid being responsible for the contract balance. Cancellations made 21 to 14 days – you will be responsible for 50% of the contract balance due. Cancellations made 13 days or less, you will be responsible for the full balance of the contract.

In the unfortunate event that we have to cancel due to an accident or mechanical issue (knock on wood!  In our 3 years in business, this has only happened once), we will notify you right away.  You will have an option to reschedule your party within 1 year at a 50% discount.

Building long lasting relationships with our clients is our goal and we will make every possible effort to accommodate your individual rescheduling needs.

Weather Cancellation Policy

For weather related cancellations, as long as you contact us prior to the bus leaving the warehouse (1.5 before your party time, we will be happy to reschedule your event. Deposits are non refundable, but are transferable to a future event within 1 year. If you decide to cancel after the weather cut off time, payment will be due in full.  Fun GymBus reserves the right to cancel your event in advance due to unsafe weather conditions. If we cancel your event in advance due to weather conditions not being conducive to bringing the bus to your location, you can reschedule your event for a later date.  Full payment is still due if we have to reschedule your party due to mother nature.


Facebook Check-in Discount
Receive $5 if you post one outside and one inside photos of the Fun GymBus at your party and tag us on the post. Please post at the beginning of your party that way we can apply the discount right away.


Tardiness
Although we strive to be on time each and every time, there are times that we might be a little late due to accidents, traffic and other unforeseen circumstances. In the event that we will be running late, we will notify you as well as provide ETA.


Insurance
We carry liability insurance for all events. A complimentary co-insurance (additional insured) is available upon request.


We guarantee that your child and his/her friends will have a Fun and Memorable party.

ALL ABOARD